FAQ
Frequently Asked Questions
Find answers to common questions about our tea infusers, customization services, MOQ requirements, samples, production lead times, and shipping options.
1. Do You Support OEM & ODM Services?
Yes. We support both OEM and ODM projects for tea infusers, tea strainers, tea accessories, and kitchen gadgets. Whether you need an existing product with your branding or a completely new design, our team can help bring your ideas to life.
2. What Is Your Minimum Order Quantity (MOQ)?
MOQ depends on the product style and customization requirements. For many standard products, we offer flexible MOQ options. Please contact us for detailed information.
3. Can You Customize Logo, Packaging, and Colors?
Yes. We offer logo engraving, logo printing, custom packaging, color coating, and private label solutions. Custom gift boxes and retail packaging are also available.
4. How Can I Get Your Product Catalog?
We provide an electronic catalog covering tea infusers, tea strainers, tea accessories, and kitchen gadgets. Contact us and we will send the latest catalog together with a quotation.
5. How Do You Ensure Product Quality?
We conduct pre-production sample approval, in-process inspections, and final inspections before shipment to ensure every order meets quality standards.
6. Can I Order Samples Before Placing a Bulk Order?
Yes. Sample orders are welcome. This allows you to evaluate product quality, finish, and packaging before mass production.
7. How Long Does Sample Production Take?
Standard samples are usually ready within 1–2 working days. Delivery normally takes 4–7 business days depending on your location.
8. What Is the Lead Time for Bulk Orders?
In-stock products can be shipped within 24 hours. Custom orders typically require 15–20 days after order confirmation.
9. What Payment Methods Do You Accept?
We accept T/T, PayPal, Western Union. Payments can be made in USD, EUR, GBP, HKD, or CNY.
10. What Shipping Methods Do You Offer?
We offer express delivery, air freight, and sea freight. Available trade terms include EXW, FOB, CIF, DDP, and DDU.
11. How Quickly Can I Receive a Quotation?
We usually provide quotations within 24 hours after receiving your inquiry. Urgent inquiries will be given priority.
We usually respond within 24 hours.
OEM · Wholesale · Custom Packaging Available
About Our Company & Services
As a professional tea infuser manufacturer and wholesale supplier, we specialize in OEM & ODM tea infusers, tea strainers, and kitchen accessories. We support global distributors, Amazon sellers, retailers, and corporate gift buyers with custom solutions, flexible MOQ, and fast production lead times.
If you have more questions about tea infusers, tea strainers, OEM manufacturing, or wholesale orders, feel free to contact us. Our team will reply within 24 hours with catalogs, quotations, and tailored solutions.
